Sergeant Major Rudy Carter might tell you he spells “success” with three A’s — those being available, accessible and approachable.

“The military taught me to communicate clearly, and AAFMAA Mortgage Services LLC (AMS) gets the Gold Star from me for customer service and client communications,” he tells us. “It all comes down to trust and working with someone who understands the military lifestyle and cares about you.”

Carter recently refinanced with AMS in 2021 — and closed in just 19 days. He was extremely pleased with the process, having gone through some difficulties in the past dealing with other lenders. 

Read the full story in the AAFMAA Learning Hub to find out how he did it.

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